Privacy Policy
1. Data Controller
Loba-Wakol Baltic (hereinafter "we", "our") is responsible for processing your personal data. Contact: info@loba-wakol.lv, +371 22 577 712.
2. Data We Collect
When you fill out the inquiry form on our website, we collect: your name, email address, phone number (optional), company name (optional), and message text. This information is used to respond to your inquiry and provide information about our products and services.
3. Purpose of Data Processing
Your personal data is used solely to: respond to your inquiries, provide information about Loba and Wakol products, process orders, and maintain business communication.
4. Data Storage
Your data is securely stored on cloud service servers within the European Union. We do not store your data longer than necessary to process your inquiry, and no longer than 2 years after the last contact.
5. Cookies
Our website uses technical cookies necessary for the proper functioning of the site (language preferences, session management). We also use Google Analytics and Microsoft Clarity analytics tools, which use cookies to collect anonymized data about site visits and user behavior. This data helps us improve site performance and content.
6. Third-Party Services
Our website uses: Vercel (hosting), Supabase (database in EU), Google Analytics (visit analytics), Microsoft Clarity (user behavior analytics). Product images are loaded from manufacturer websites (loba.de, wakol.com). These services may process technical data (IP address, browser type) to provide their services.
7. Your Rights
Under the GDPR, you have the right to: request access to your data, correct inaccurate data, request data deletion, restrict data processing. To exercise these rights, please contact us: info@loba-wakol.lv.
8. Changes
We reserve the right to update this privacy policy. The current version is always available on this page.
Loba-Wakol Baltic | info@loba-wakol.lv | +371 22 577 712